Online Survey

About You...

First Name: Email:

Purpose of Visit...

Which of the following best describes the purpose of our visit:

Sales/Installation
Sevice/Repair

Your Experience...

1 being the worst and 10 being the best
1.Promptness of personnel
2.Professional appearance (personnel, vehicles, etc.)
3.Courtesy and friendliness  
4.Took time to understand my needs
5.Knowledgeable  
6.Kept my home neat and clean
7.Explained the operation and maintenance of my system
8.Explained equipment and labor warranties
9.Completed the work in a timely manner
10.Resolved any issues to my satisfaction
11.Overall Satisfaction

12.Which of the following did we discuss or provide? (check all that apply)

Indoor Air Quality products (air cleaners, humidifiers, etc...)
Inconsistent temperature/comfort levels in different areas of your home
The benefits of a matched heating and air conditioning system
A range of options to solve your comfort problems
Optional extended warranties
Financing
Plans you have for future remodeling

13. Are you interested in a service and/or a maintenance agreement?

Yes
No
Already Have

14.How likely would you be to refer us to your friends or family?

Referral Program

Installation:

  • Receive $50 for referring someone interested in installing new equipment
  • Receive $100 if referral buys Furnace
  • Receive $100 if referral buys A/C unit
  • Receive up to $250 per referral!!!

Service:

Receive $25 for referring someone for a service call or tune-up.
Please fill out the information below.

Your Name: Referral's Name:

Phone: Referral's Phone:

Email:

Please share any additional comments or suggestions and describe in your own words your overall experience.
 


Please take a moment to fill out our online survey

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1st Choice Heating & Cooling, Inc.
S30 W24698 Sunset Drive, Waukesha, WI 53189
Ph: 262-547-2030 Fax: 262-524-9001

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